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What do you need help with?

The Wallclock in my ProSoft MVIxx-AFC module seems to be showing Greenwich Mean Time (GMT or Universal Time) instead of Local Time. How do I get it to use Local Time?

and installing the latest version of the AOI from the appropriate product web page Downloads link. If you decide to use the newest AOI, please be sure to delete the previous AOI ladder instruction and rungs

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How do I set the date/time of a 4xxx or 5xxx Series gateway?

All 4000 and 5000 series gateways follow the attached document to set the time and date. The time/date is often used for web applications, as well as being used for IEC101M, 103M, and DNPM

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My AN-X2-AB-DHRIO Web GUI seems to be missing the Automation Network tab, what does this mean?

 browser's cache or for the page to refresh by holding down CTRL and hitting F5, or clicking on the "Refresh" toolbar icon.  You can also view the page using your web browser's private browsing mode which will accomplish the same

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How does field server modbus driver handle floats

is the number of floats created or disassembled. For additional details on float conversion refer to page 23 and 24 of the Field Server Configuration Manual.

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What IEC 60870-5-101S timestamp formats are supported?

The following two IEC 60870-5-101 slave protocol timestamp formats are supported: CP56time 2a - Seven octets binary time, and  CP24time 2a - three octets binary time For details reference ... 60-870-5-101, timestamp ... What IEC 60870-5-101S timestamp formats are supported?

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